customer

Square learns that customer service in the payments space is a tough job

Technology has disrupted a seemingly countless number of industries over the past decade, from advertising to real estate. When looking…

13 years ago

Customer experience strategy: 10 killer tactics for success

I’ve sat in on some really interesting customer experience talks over the past year or so. Most recently I participated…

13 years ago

The ultimate customer experience: infographic

It’s no secret that delivering an excellent customer experience has a positive impact on conversion rates and revenue. Amazon is…

13 years ago