The new trend in online sharing has been experiencing an explosion lately. Just yesterday, The New York Times did a story on the new ways that people are sharing their personal information online. But then today, it came out that one of those companies exposed some of its users’ credit card numbers to Google search....Read More

Best Buy is one of the brands most known for its use of social media for customer service. The company now employs hundreds of employees that respond to customer questions and concerns via Best Buy’s Twitter feed @twelpforce. But the company continues to struggle with its approach to social media, just like everyone else. And...Read More

Social Network Analysis With Forrester & Facebook Social Media Strategies Conference today announced that Dr. Natalie Petouhoff, Social Media Evangelist, Forrester, Thomas Lento, Data Scientist, Facebook and Tatyana Kanzaveli, CEO, Social CRM World will discuss Social Network Analysis and its implications for business. Read more on PRWeb via Yahoo! NewsRead More

Consumers may enjoy interacting with friends, acquaintances and strangers across social media channels, but that doesn’t mean they trust them as a source of advertising. However, a new host of companies are connecting brands to consumers through their social connections. Just as behavioral targeting has come under fire for tracking consumers online without their knowledge,...Read More

For a long time film studios have kept a subset of films away from critics before their premiere. The logic is that these films — from horror pics to big budget thrillers and comedies — might get bad reviews and will fare better going directly to the public. The feeling is that the approach might...Read More